Return form - Money back guarantee and returns for consumer purchases done with card payment on the Eizo-shop
We offer a limited 14-day money back guarantee on all products purchased through Europe. This return right is in accordance with the Swedish 'consumer law' for web purchases (not valid for company purchases). Should you wish to return a product for any reason, you are asked to complete the below return form before the end of the 14th calendar day following shipment of the product to you. You will thereafter receive a Return Material Authorization (RMA) number and further instructions. We do not accept returns without an RMA. Under the money back guarantee, refund of the price paid shall be done within 30 days of receipt of the complete RMA and will be done by means of the original payment method. All returns must be in their original packaging and contain all items provided with the product. You are responsible for shipping charges to return the product to us. We shall not refund shipping cost. A credit on the purchase will be done within 30 days after the receipt of the RMA and in the same way as the purchase was done.
(If you instead wish to return a product falling under a warranty we kindly ask you to use the form "Service Order").
The RMA-number is used to indentify and administer the return. Please write the RMA number on the returned goods address label as well as on a copy of the original invoice.
If you have questions regarding the return form or an ongoing RMA we kindly ask you to contact Eizo Europe AB on firstname.lastname@example.org or by phone 08-594 105 00.
We always aim for a professional, secure and fast handling. In order for us to do that we kindly ask you to complete the form as accurate as possible. Fields marked with '*' has to be filled out.
When you have confirmed that the information given is true and correct and that the terms have been accepted the form can be submitted by clicking "Send".